Privacy Policy

Effective Date: September 2026

1. Introduction

Welcome to Misba (operated by NAKSHATHRA JEWELLERY). We are committed to protecting your privacy and ensuring you have a positive experience on our website. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our online jewelry store.

Please read this Privacy Policy carefully. If you do not agree with our policies and practices, please do not use our website.

2. Information We Collect

2.1 Information You Provide Directly

• Account Registration: Name, email address, phone number, password
• Billing & Shipping: Address, city, state, postal code, country
• Payment Information: Credit/debit card details, UPI ID, bank account (processed securely)
• Customer Communications: Email inquiries, feedback, customer support messages
• Wishlist & Cart: Products you save or add to cart

2.2 Information Collected Automatically

• Browser & Device Data: IP address, browser type, operating system, device type
• Usage Information: Pages visited, time spent, links clicked, search queries
• Cookies & Tracking: Session cookies for cart and login functionality
• Location Data: General location based on IP address (not precise GPS)

3. How We Use Your Information

We use collected information for the following purposes:

• Process orders, payments, and shipments
• Create and maintain your user account
• Send order confirmations, shipping updates, and receipts
• Provide customer support and respond to inquiries
• Send promotional emails and offers (you can opt-out)
• Improve website functionality and user experience
• Prevent fraud and ensure website security
• Comply with legal obligations and regulations
• Analyze website traffic and user behavior

4. Sharing Your Information

We do NOT sell your personal information. However, we may share data with:

• Payment Processors: To securely process transactions
• Shipping Partners: To deliver your orders (address only)
• Email Service Providers: To send communications
• Legal Requirements: When required by law or court order

5. Data Security

We implement industry-standard security measures including SSL encryption, secure payment gateways, and regular security audits to protect your personal information. However, no online transmission is completely secure. We cannot guarantee absolute security but strive to protect your data against unauthorized access.

6. Cookies & Tracking Technologies

Our website uses cookies to:

• Maintain your login session
• Remember items in your shopping cart
• Track your wishlist preferences
• Analyze website performance

You can disable cookies in your browser settings, but this may affect website functionality.

7. Your Rights & Choices

7.1 Access & Correction

You have the right to access, update, or correct your personal information by logging into your account or contacting us.

7.2 Unsubscribe

You can unsubscribe from promotional emails by clicking the "Unsubscribe" link in any marketing email.

7.3 Data Deletion

You may request deletion of your account and associated data by contacting our customer support. We will comply within 30 days, except where legally required to retain data.

8. Third-Party Links

Our website may contain links to external websites. We are not responsible for their privacy practices. We encourage you to review the privacy policies of any third-party sites before providing your information.

9. Children's Privacy

Our website is not intended for children under 13 years old. We do not knowingly collect information from children. If we become aware that we have collected data from a child under 13, we will delete it immediately.

10. Policy Updates

We may update this Privacy Policy periodically. Changes will be effective immediately upon posting to the website. Your continued use of our site constitutes acceptance of the updated policy. We recommend reviewing this policy regularly for updates.

11. Contact Us

If you have questions about this Privacy Policy or our privacy practices, please contact us:

• Business Name: NAKSHATHRA JEWELLERY
• Proprietor: Sajith
• Address: Market Road, Goolikadavu, Agali, Palakkad - 678581
• Email: support@misba.com
• WhatsApp: +91 8086494713
• Website: www.misba.com

12. Compliance

This Privacy Policy complies with applicable laws including the Indian Information Technology Act, 2000 and related regulations. For users in other jurisdictions, we comply with GDPR, CCPA, and other applicable privacy laws.